Head of Operations

AWESOME OPPORTUNITY TO BE PART OF ONE OF THE MOST CREATIVE AND IMMERSIVE AGENCIES IN LONDON....

TOPLINE BRIEF:

• This award-winning agency specialising in immersive experiences are looking for an Operations Director to coordinate business operations.
• The successful candidate will work alongside the founders and senior management team to deliver against strategic goals and targets.
• Looking for a confident self-starter who loves getting stuck in, learns quickly and has drive and ambition.

THE ROLE:

• Leading the existing operations team to oversee all operational aspects of the core business and the growing portfolio of virtual/live events, troubleshooting problems as they arise, creating proactive solutions, best practices and efficient ways of working.
• Devising and Implementing new processes across the organisation.
• Responsible for day-to-day financial management; cash flow projections, project financial planning, invoicing, management of our third party accountants and bookkeepers, delivery of accurate reporting and budget management.
• Working closely with the creative production team you will ensure they are delivering the best possible product against project briefs, plans and budget.
• Managing the contracting of licensing opportunities, trademarks, legal/tax advisers, third party suppliers, venue negotiations, freelancers and clients.
• Leading grant funding applications.
• Responsible for recruiting, onboarding, training and HR management of the core team.
• Driving sustainability standards through businesses operations and production delivery.

THE EXPERIENCE REQUIREMENT:

• A suitable level of experience in an operations role (desirably from the creative sector, agency or production world)
• Experience in designing and implementing new internal project management and business processes
• Excellent financial acumen and strong commercial awareness with experience managing budgets of £1M+
• Excellent communication skills and attention to detail
• Understanding of the experience economy

BENEFITS:

• 30 x days holiday + birthday
• Access to all experiences
• Flexible/remote working
• Bonus