Head of Operations

Ref: 329Wednesday 8 September 2021

£40-45,000

AWESOME OPPORTUNITY TO BE PART OF ONE OF THE MOST CREATIVE AND IMMERSIVE AGENCIES IN LONDON....

TOPLINE BRIEF:

  • This award-winning agency specialising in immersive experiences are looking for an Operations Director to coordinate business operations.
  • The successful candidate will work alongside the founders and senior management team to deliver against strategic goals and targets.
  • Looking for a confident self-starter who loves getting stuck in, learns quickly and has drive and ambition.

THE ROLE:

  • Leading the existing operations team to oversee all operational aspects of the core business and the growing portfolio of virtual/live events, troubleshooting problems as they arise, creating proactive solutions, best practices and efficient ways of working.
  • Devising and Implementing new processes across the organisation.
  • Responsible for day-to-day financial management; cash flow projections, project financial planning, invoicing, management of our third party accountants and bookkeepers, delivery of accurate reporting and budget management.
  • Working closely with the creative production team you will ensure they are delivering the best possible product against project briefs, plans and budget.
  • Managing the contracting of licensing opportunities, trademarks, legal/tax advisers, third party suppliers, venue negotiations, freelancers and clients.
  • Leading grant funding applications.
  • Responsible for recruiting, onboarding, training and HR management of the core team.
  • Driving sustainability standards through businesses operations and production delivery.

THE EXPERIENCE REQUIREMENT:

  • A suitable level of experience in an operations role (desirably from the creative sector, agency or production world)
  • Experience in designing and implementing new internal project management and business processes
  • Excellent financial acumen and strong commercial awareness with experience managing budgets of £1M+
  • Excellent communication skills and attention to detail
  • Understanding of the experience economy

BENEFITS:

  • 30 x days holiday + birthday
  • Access to all experiences
  • Flexible/remote working
  • Bonus